Order FAQ

                                     


1. Do you accept online order ?

 

The online shop is closed for temporary but we do accept orders , pls send you inquiry including the model NO., Qty , and your shipping address post code, country to support@ledzeal.com , and we will reply asap with best offer .


2. What payments are available to close the order ?

 

We would suggest PayPal for order amount less than 1000 USD which is fast and safe, the Wire Transfer (T/T ) , Western Union are also acceptable for us.


3. How long it takes for ship our the order ?

 

For small order less than 10 pcs , the order will be shipped out within 3~4 working days atfer the payment confirmed .Please contact with us for bigger order to confirm the leading time.

 

 

4. What about the shipment ?

 

The Express (DHL, FEDEX, UPS etc) is recommended for the sample or trial order , normally would be delivered within 3~7 days.We will send you the Express Tracking NO. as soon as it's available.

 

 

5. How long is the warranty period?


All products made by Ledzeal have a 12~18 months warranty against manufacturer’s defects from the date of purchase from us or our authorized dealer

 

The warranty is only applicable to the original purchaser and is void if your product was purchased from another person or an unauthorized dealer. (including, without limitation, Craig’s List, eBay, etc)

 

More detaisl can be found in our warranty page.



Please feel free to send email to us support@ledzeal.com for any other questions.



 
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